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Shipping Policy

1. Processing Time

  • Orders are processed within 3–5 business days.

  • If you place your order on a weekend or public holiday, we’ll begin processing it on the next business day.


2. Shipping Options & Delivery Times

  • Standard Shipping: Delivered within 7 to 15 working days.

  • Note: Delivery times may vary depending on your location, courier delays, or unforeseen circumstances.


3. Shipping Costs

  • Shipping rates are calculated at checkout based on your location and selected shipping method.

  • We may offer free shipping for orders above a certain amount (please check our website for current offers).


4. International Shipping

We do not offer international shipping at this time.
All orders must be shipped within India.


5. Tracking Your Order

  • Once your order is shipped, you'll receive an email with a tracking number.

  • Use this number to track your shipment via the courier’s website.


6. Double-Check Your Address

  • Please ensure your shipping address is accurate before placing your order.

  • We are not responsible for delays or lost packages due to incorrect addresses.


7. Delays or Lost Packages

  • If your package is delayed, contact our support team — we’ll assist in tracking it.

  • In the event of a lost package, we will investigate and may offer a replacement or refund based on the outcome.


8. Returns Due to Non-Delivery

  • If a package is returned to us due to incorrect address or refused delivery, you may be responsible for reshipping costs.

  • Refunds will be processed within 3–5 business days after the cancellation is approved and the returned product (if applicable) is received and inspected.

📞 Need Help?

Have questions or concerns? Reach out to us:

📧 Email: info@axionworks.in
We’re happy to help and ensure a smooth shopping experience.

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